Privacy policy
Last updated: 16 July 2026
This Privacy Policy explains how VOLA CAPITAL (“we”, “us”, “our”) collects, uses, stores and shares personal data when you use volacapital.com or contact us. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the Privacy and Electronic Communications Regulations (PECR).
1. Who is the data controller
The data controller responsible for personal data processed through this website is:
VOLA CAPITAL
128, City Road, London, EC1V 2NX, UNITED KINGDOM
Email: info@volacapital.com
Phone: +44 736 163 0001
If you have questions about this policy or wish to exercise your data protection rights, contact us using the details above.
2. Personal data we collect
Depending on how you interact with us, we may process:
- Enquiry data — name, email address, phone number, company name and message content when you use our contact form or email us.
- Correspondence data — information you provide in follow-up emails, calls or meetings about projects, partnerships, investment discussions or marketing services.
- Technical data — limited server or hosting logs that may include IP address, browser type, device information, referring URL, pages requested and timestamps. These are generated by standard website hosting and security systems.
- Cookie and similar data — described in our Cookie Policy. This website does not currently use analytics or advertising cookies.
We do not intentionally collect special category data through this website. Please do not include sensitive personal information in enquiry forms unless it is necessary.
3. How we collect personal data
- Directly from you when you submit an enquiry, email us or speak with our team.
- Automatically through essential website and hosting operations (for example, security and access logs).
- From professional advisers, partners or introducers where you have asked them to connect you with us, or where sharing is otherwise lawful.
4. Purposes and lawful bases
We use personal data for the following purposes and lawful bases under UK GDPR:
- Responding to enquiries and managing business discussions — legitimate interests (Article 6(1)(f)), and where needed to take steps at your request before entering a contract (Article 6(1)(b)).
- Operating, securing and maintaining the website — legitimate interests (network security, fraud prevention, service availability).
- Complying with legal or regulatory obligations — legal obligation (Article 6(1)(c)), where applicable.
- Keeping limited business records of professional correspondence — legitimate interests (business administration, accountability and dispute management).
Where we rely on legitimate interests, we consider whether our interests are overridden by your rights and freedoms. You may object to processing based on legitimate interests as described below.
We do not use your personal data for automated decision-making that produces legal or similarly significant effects.
5. Marketing communications
We do not operate an automated marketing email list through this website. If we later send electronic marketing, we will do so only where permitted under PECR and UK GDPR, and you will be able to opt out at any time.
6. Sharing personal data
We do not sell personal data. We may share limited personal data with:
- professional advisers (for example, legal, accounting or compliance advisers);
- trusted service providers who help us operate our website, email or IT systems (hosting, domain and communications providers);
- partners or counterparties involved in a project discussion, where sharing is necessary and proportionate; and
- authorities, courts or regulators where required by law or to protect our legal rights.
Any service providers are expected to process personal data only on our instructions and with appropriate safeguards.
7. International transfers
Our primary operations and office address are in the United Kingdom. Some hosting, email or IT providers may process data outside the UK. Where personal data is transferred internationally, we take steps to ensure an appropriate transfer mechanism is in place (for example, an adequacy decision or standard contractual clauses), unless an exemption applies.
8. Retention
We keep personal data only for as long as needed for the purposes above:
- website enquiries and related correspondence — typically up to 24 months after the last meaningful contact, unless a longer period is needed for an active discussion, contract or legal claim;
- hosting and security logs — for short operational periods set by our hosting environment, usually no longer than necessary for security and troubleshooting;
- records required for legal, accounting or regulatory purposes — for the applicable statutory period.
9. Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure; if you become aware of a suspected security issue involving our website, please contact us promptly.
10. Your rights
Subject to UK data protection law, you may have the right to:
- access your personal data;
- request rectification of inaccurate or incomplete data;
- request erasure;
- request restriction of processing;
- object to processing based on legitimate interests;
- request data portability, where applicable; and
- withdraw consent, where processing is based on consent.
To exercise these rights, email info@volacapital.com. We may need to verify your identity before responding. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
11. Children
This website is intended for business and professional audiences. We do not knowingly collect personal data from children.
12. Third-party links
Our website may link to third-party sites or resources. Those sites have their own privacy practices, and we are not responsible for their content or processing.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after an update means you should review the revised policy.
14. Contact
Privacy enquiries: info@volacapital.com
Postal address: 128, City Road, London, EC1V 2NX, UNITED KINGDOM
Related documents: Cookie Policy · Terms of Use